customer_service_training

 

15-day Preview of SERVICE PLUSg3

 

Purchase one 15-day access slot to the SERVICE PLUSg3 online course to preview for organization-wide consideration. And remember our preview guarantee. When you implement SERVICE PLUSg3 organization-wide, (which we are confident you will!) we’ll credit you a course slot for this one you purchased to evaluate the training. 

Fee: $29

Click here to purchase.

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SERVICE PLUSg3 Customization Upgrade Option

 

This upgrade is for organizations who want their customer service training tailored to their very specific needs.

Click here for fee information.

The upgrade includes the customization of selected content screens of the SERVICE PLUSg3 computer based training course and exercises in the Toolkit and Coach’s Guide are customized to your organization’s products, services, special terminologies, and service quality direction. The training material is branded with your logo, branding phrase and color scheme.

Fee: $6,000

For any questions or if you are ready to purchase the SERVICE PLUSg3 Gold Package for your organization, please contact us directly.

Email us at inquiry@ServicePlusTraining.com or better yet, call us at 602.240.6066. We look forward to hearing from you. 

Customer Service Training Options

 

Bronze Package Online Course

 

Purchase 90-day participant slot(s) to the SERVICE PLUSg3 online course. Save with volume order discounts for orders of 10 or more.

Fee: Starts at only $44.75 per module ($179 for complete 4-module course)

Click here to purchase one to nine SERVICE PLUSg3 online course slots.

 

Click here for volume order discount information.

Save with volume orders!

A. Volume order discount chart for SERVICE PLUSg3 online course slots:

1 to 9:              $179
10 to 49:          $169 (-$10)
50 to 99:          $159 (-$20)
100 to 249:      $149 (-$30)
250 or more:   $139 (-$40)

For orders of 10 or more, please email us at inquiry@ServicePlusTraining.com, or better yet, call us at 602.240.6066. We'll invoice you directly for your order. We look forward to hearing from you.

 

Click here for Association and Nonprofit discount information.

If you are a Nonprofit, or your Association has RMG Affiliate Association status, you can take advantage of an additional 20% savings on top of our great volume order discounts! For example, here are the rates for SERVICE PLUSg3 online course slots:

                               Standard               Nonprofit/Association

1 to 9:                    $179                       $143.20
10 to 49:                $169                       $135.20
50 to 99:                $159                       $127.20
100 to 249:           $149                       $119.20
250 or more:        $139                       $111.20

Our 20% savings for Nonprofits and RMG Affiliate Associations also applies to other SERVICE PLUSg3 Upgrade Package Options, including: Coach’s Guides, Customization Upgrade, and Onsite Training Fees.

If you are a Nonprofit or you are a member of an Association who has RMG Affiilate Association status, please email us at inquiry@ServicePlusTraining.com, or better yet, call us at 602.240.6066. We'll invoice you directly for your order. We look forward to hearing from you.

Interested in learning about the many benefits of being a RMG Affiliate Association? Please email us at inquiry@ServicePlusTraining.com, or better yet, call us at 602.240.6066. We’ll email you an information packet with all the details.

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Silver Package Upgrade

 

For organization-wide implementations of SERVICE PLUSg3, our Silver Package upgrade adds group workshop training to the online learning experience.

Click here for fee information.

Fees are determined by the number of participants (online course slots) and Upgrade options selected.

A. Volume order discount chart for SERVICE PLUSg3 online course slots:

1 to 9:              $179
10 to 49:          $169 (-$10)
50 to 99:          $159 (-$20)
100 to 249:      $149 (-$30)
250 or more:   $139 (-$40)

For orders of 10 or more, please email us at inquiry@ServicePlusTraining.com, or better yet, call us at 602.240.6066. We'll invoice you directly for your order. We look forward to hearing from you.

B. Silver Package Workshop Resources Fee of $900 includes:

• Implementation Guide: This comprehensive guide (.pdf or Word file format) includes a step-by-step Implementation Checklist, Leader's Guide for the Workshops, PowerPoint Visual Aids file for the Workshop, Internal Marketing Ideas, Measurement Tools to evaluate the system and Follow-Up Enhancement systems.

• Telephone Support:  RMG provides unlimited telephone support before, during and after your SERVICE PLUS implementation.

• Learning Management System Participant Tracking:  Your organization’s online access portal is branded with your logo.

• Your organization’s SERVICE PLUSg3 administrator is able to monitor online (24/7) the progress and amount of time employees take as they complete the computer-based training course.

    C. RMG On-Site Support Upgrade Option Fee of $2,000 includes:

• Two days of on-site training provided by RMG to insure a smooth and effective implementation. This train-the-trainer activity certifies up to four trainers to conduct the workshops. Client pays for RMG consultant travel expenses. 

D. Customization Upgrade Option of $6,000 includes:

Customization of selected content screens of the SERVICE PLUSg3 computer-based training course and exercises in the Toolkit are customized to your organization’s products, services, special terminologies, and service quality direction. The training material is branded with your logo, branding phrase, and color scheme.

For any questions, or if you are ready to purchase the SERVICE PLUSg3 Silver Package for your organization, please contact us directly.

Email us at inquiry@ServicePlusTraining.com, or better yet, call us at 602.240.6066. We look forward to hearing from you.

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Gold Package Upgrade

 

The Gold Package is RMG’s most popular enhancement option for organization-wide implementations of SERVICE PLUSg3. This ultimate upgrade is a comprehensive blended-learning, coaching and mentoring system. It includes online training, 1-on-1 coaching sessions, on-the-job practice, and helpful manager feedback. This unique empowerment system develops your managers and supervisors into service quality role models, mentors, and true leaders.

 

Click here for fee information.

Fees are determined by the number of participants (online course slots), number of coaches (Coach’s Guides) and Upgrade options selected. 

A. Volume order discount chart for SERVICE PLUSg3 online course slots:

1 to 9:              $179
10 to 49:          $169 (-$10)
50 to 99:          $159 (-$20)
100 to 249:      $149 (-$30)
250 or more:   $139 (-$40)

For orders of 10 or more, please email us at inquiry@ServicePlusTraining.com, or better yet, call us at 602.240.6066. We'll invoice you directly for your order. We look forward to hearing from you.

B. Volume order discount chart for SERVICE PLUSg3 Coach’s Guides:

1 to 9:              $179
10 to 49:          $169 (-$10)
50 to 99:          $159 (-$20)
100 to 249:      $149 (-$30)
250 or more:   $139 (-$40)

For orders of 10 or more, please email us at inquiry@ServicePlusTraining.com, or better yet, call us at 602.240.6066. We'll invoice you directly for your order. We look forward to hearing from you.

*Shipping and applicable taxes included in price.

C. Gold Package Coaching System Resources Fee of $900 includes:

• Implementation Guide: This comprehensive guide (.pdf or Word file format) includes a step-by-step Implementation Checklist, Leader's Guide for the Coach's Certification, PowerPoint Visual Aids file for the Coach's Certification, Guidelines to conduct the Video Development Lab, Internal Marketing Ideas, Measurement Tools to evaluate the system and Follow-Up Enhancement systems.

• Telephone Support:  RMG provides unlimited telephone support before, during and after your SERVICE PLUS implementation.

• Learning Management System Participant Tracking:  Your organization’s online access portal is branded with your logo.

• Your organization’s SERVICE PLUSg3 administrator is able to monitor online (24/7) the progress and amount of time employees take as they complete the computer-based training course.

    D. RMG On-Site Support Upgrade Option Fee of $2,000 includes:

Two days of on-site consulting and training are provided by RMG to insure a smooth and effective implementation.  This includes two days of training for the Coach's Certification Workshop and train-the-coach for the Video Development Labs. Client pays for RMG consultant travel expenses. 

E. Customization Upgrade Option of $6,000 includes:

Customization of selected content screens of the SERVICE PLUSg3 computer-based training course and exercises in the Toolkit and Coach’s Guide are customized to your organization’s products, services, special terminologies, and service quality direction. The training material is branded with your logo, branding phrase, and color scheme.

For any questions or if you are ready to purchase the SERVICE PLUSg3 Gold Package for your organization, please contact us directly.

Email us at inquiry@ServicePlusTraining.com or better yet, call us at 602.240.6066. We look forward to hearing from you. 

professional_development

 

Questions?

 

Please contact us with your questions at inquiry@ServicePlusTraining.com.

 

Or better yet, call us at 602.240.6066. We look forward to hearing from you.

2700 N. Third Street, Suite 2012
Phoenix, AZ 85004
Phone: 602.240.6066
Fax: 602.240.6061
www.ServicePlusTraining.com

 

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