SERVICE PLUSg3 participants develop a full range of skills by completing these powerful cycles

Our exclusive behavior-change system uses a top-down implementation process to gain solid support at ALL levels throughout your organization. The blended-learning process is incorporated into daily activities and soon becomes normal behavior for participants. With built-in, follow-up activities that produce sustained momentum, the coaching and mentoring system improves employee and manager performance. This timely and effective training means customers receive the quality service they deserve.

 

 

Customized to Your Business

With this upgrade option the content screens of the SERVICE PLUSg3 computer-based training course and exercises in the Toolkit and Coach’s Guide are customized to your organization’s products, services, special terminologies, and service quality direction. The training material is also branded with your logo, branding phrase, and color scheme.