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What is SERVICE PLUSg3?
SERVICE PLUSg3 is a ready-made, turn-key solution, which empowers your organization to consistently deliver customer service that "wows" your customers.
SERVICE PLUSg3 delivers incomparable organization-wide training efficiently and affordably! With our exclusive coaching system upgrade, a vibrant service quality culture is installed with your SERVICE PLUS coaches delivering ongoing mentoring and reinforcement support. Our Upgrade Options deliver proven, easy-to-implement resources to achieve exceptional levels of customer service throughout your organization.
Who benefits from SERVICE PLUSg3 customer service training?
Virtually any size or type of business – from the private sector to the public sector, and from profit to non-profit organization.
Providing Online • Computer-Based • Professional E-Learning Solutions
Will SERVICE PLUSg3 improve customer service in any industry?
Absolutely. The full spectrum of industries includes: Insurance, Education, Charitable, Government, Accounting, Construction, Banking, Resort, Printing, Private Club, Retail, Law, Advertising, Restaurant, Home Building, and many others.
Industry-Specific Version for Banks
Our BANKTEAM® division of RMG Training Company offers training tailored to the banking industry, including a special banking version of SERVICE PLUSg3. We also offer coaching-based sales training and leadership training customized to the banking industry. Visit www.bankteam.com for information on these proven training and coaching resources.
Industry-Specific Version for Credit Unions
Our Excel division of RMG Training Company offers training tailored to the credit union industry, including a special version of SERVICE PLUSg3 just for credit unions. We also offer coaching-based sales training and leadership training customized to the credit union industry. Visit www.rmgtraining.com for information on these proven training and coaching resources.
Professional Development & Management Training:
• Internal service and communication among staff improves; this results in positive morale, increased teamwork, and reduced turnover.
• Your managers and supervisors become better leaders who motivate their staff to consistently delivery PLUSg3 service to customers and fellow employees.
• Customers return because of the exceptional service they receive from your employees.
• Your sales increase because your customers send their friends and associates to you.
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Complimentary White Papers
Looking for proven strategies to build a lasting service quality culture at your organization? Visit our About Us page for our complimentary White Papers.
DEMO NOW—FREE!
View a segment from each module of SERVICE PLUSg3
1) Courtesy Module – Telephone service techniques
2) Inquiries & Referrals Module – Clarify customer needs
3) Work Habits Module – Gain cooperation
4) Service Recovery Module – Restore confidence
Is the customer service training designed for individuals as well as companies?
Yes. If you are an individual who wants to master customer service skills, SERVICE PLUSg3 is ideal for you. It is effective, fun, and even entertaining at times! Bottom line, you’ll increase your customer service performance and promotional opportunities by applying the practical skills you learn in the training.
